How 3D Tours Helped City of Sydney Cut Venue-Booking Touchpoints From Four to One
Booking a community venue shouldn’t take a dozen emails. Here’s how City of Sydney made it a lot simpler — and picked up a Better Future Award for it along the way.
Can people view a community venue before they book it?
That’s the question behind most venue-booking friction. Without it, you get phone calls, follow-up emails, and site visits just to answer “what does the room actually look like?”
City of Sydney solved this with a 24/7 self-service experience. We captured their venues and delivered them as one connected 3D Tour experience through SmartHub, our multi-tour navigation platform.