Matterport 3D Virtual Tours Tips To Successfully Reengage Your Customers

Matterport 3D Virtual Tours: Tips To Successfully Reengage Your Customers

The year 2020 is definitely unforgettable but it’s time to say goodbye. This year, let us take time to appreciate the challenge this year has brought and everything that it taught us.

After you’ve collected your emotions, make sure to get your A-game on because we all need to put the holiday mood away and be in your work mode!

While Matterport 3D virtual tours have become more popular and widely used than ever because of the convenience and efficiency in marketing that it provides for a lot of industries like real estate, still, it may have affected the business in one way or another. The business may have taken a blow but the second quarter of the year is still a good time to refresh your strategy and start again.

 

Create Holiday Roundup Post

Before you get all excited about how to approach the next months, make sure you make the most out of the previous one. You can do this by posting holiday-related posts on your blog page or social media accounts. The posts don’t have to be anything grand, even simple ones like pictures of your staff during Valentines Day or throwback photos from the virtual events the company did. It’s also a good idea to do post-holiday tips.

Just because everybody is busy during the holidays doesn’t mean you have to be radio silent. It’s actually a good opportunity to continue creating content for your business to stay on your customer’s radar.

 

Announce Upcoming Events Or Promotion

Now that you’re done squeezing everything you can get from the last month, time to start milking the next! Get your target audience all excited for what you have planned for the upcoming events for 2021. You don’t have to tell them every detail or reveal all your projects and collaborations all at once, but you can at least give them some teaser posts here and there.

Whether it’s a local festival or upcoming international holidays like, it would be great marketing both online and offline if you highlight your company’s events and promotions that will fall on those holidays. Not only that it keeps the customers informed but it also seamlessly promotes your business at the same time.

 

Start A Customer Loyalty Or Referral Program

This is not only a good time to attract new clients but it’s also a perfect opportunity to give previous and current ones a reason to stay loyal to your company and its services.

Starting a referral program is a good way to do this. 60% of companies with a referral process experience faster close rates. So every time you’re working with a client always inform them of this system you have in place. Even better if you make it a per referral gift, meaning the more they refer the more they’ll get. This will get them thinking about who else they can refer to you. You can also promote this new program on your company’s social media platforms so that customers can find out about it easily.

 

Announce Your Goal

This may be a bit cliche for some but, hey, there’s nothing wrong with believing in the Law of Attraction as long as you’re doing your part of the work.

Set new goals for your company and then share them with your online community. It doesn’t just help engage your audience as they share their own, but it can also help you keep accountable for the promises you made.

Even something as simple as promising to consistently create virtual tour contents on your website and social media is good. It will build your online presence by doing so, plus it will keep your audience interested.

 

Reevaluate What Worked Last Year And What Didn’t

It would be good too if you do research on how your Matterport virtual tours were received by those who have previously taken it. What you get from that can be used to attract new customers. Your virtual tours can be the best of the best, but positive feedback and good-word-of-mouth are still the best way to market your services. So you need to know what the people are saying, learn from that, and implement them in your marketing strategies.

So why not begin by reevaluating the quality of your services by asking previous and even current clients. Reviews are always a place to look at what you need to improve on.

 

 

 

 

 

 

frequently asked questions

Matterport is an American based SaaS company that provides a platform for creating 3D Virtual Tours. Professional tour creators use the platform to deliver high-quality products to clients.

Matterport is an all-in-one solution that has unparalleled quality and is easy for your customers to use. With secure model management & cloud servers, it’s always available when you or your customers need it.

3D Virtual Tours are included on your website through the use of an iFrame. An iFrame is a bit of code that allows the tour experience to be embedded in your website, eliminating the need for users to click a link and be redirected to another website page. Matterport provides these codes with limited functionality, SmartView Media provides custom iFrame codes to our clients that allow a great level of control and customisation for how the tours are displayed on your website. These options can easily be turned on and off by customers in our SmartHub platform.

Our tours using an Embed code to connect seamlessly with your website, regardless of how your website is built it will be able to display one of our 3D Tours.

Scanning will take at least 1-2 hours depending on the model or the space being scanned. Some spaces with difficult geometry & scan points require for more time to process. Normally our team can have a completed 3D Tour back to you in 48 hours.

A typical 360 Tour is a combination of 360 panoramic images, these images are then added to 3rd party software and use a button in each image to link to the next image in the sequence. This allows the user to move from one image to the next.

A Matterport 3D Virtual Tour is a combination of 360 panoramic images and infrared scan data. The images and IR data are combined using photogrammetry & AI to make a digital 3D model. This 3D model is accurate to within 1% and allows the user to view a Floor Plan, Dollhouse & take measurements all while moving freely around the location.

This really depends on several factors, from the size and complexity of the location that is being captured down to the level of desired detail. The more 3D Scan points a Matterport Tour has, the better the final result will be for the end user experience, as the scan points are the locations that a user can view the space from. A typical home can range from 90mins to 180mins depending on it’s size, room & furniture layout. An office location of 1000 sqm can take around 120mins to 180mins for the same reasons mentioned previously.

A Matterport 3D Virtual Tour is created by capturing a combination of infrared data & 360 panoramic images. This combination is called a 3D Scan. A Matterport 3D Virtual Tour is the combination of these 3D Scans, which are captured at regular intervals throughout a location, this information is then combined to create an interactive 3D Mesh which allows the user to move from point to point to view the model.

No, it currently isn’t possible to download a Matterport 3D Tour. The tours can be embedded on your website, but as the tours are stored in the cloud they will always require an internet connection in order to access them. It is not possible to download them and put them on a hard drive or USB memory stick.

In order to capture the most detailed 3D Virtual Tour experience possible for your location, it is best that as few people as possible are around. This prevents any unwanted captures of people moving through rooms.

Matterport Pro 2 cameras use infrared to assist with 3D mapping the surrounding environment, as a result the platform is best suited to capturing indoor areas. However, we can utilise 360 images combined with the Cortex feature to capture external areas in the right circumstances.

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Matterport 3D Tours – Get Your Quote Today

Ready to showcase your space with an immersive 3D virtual tour? Get in touch with our team today! Whether you’re in real estate, construction, retail, or hospitality, we’ll create a high-quality 3D experience tailored to your needs.

Fill out the form below, and we’ll get back to you with a custom quote.

Get Your Qoute Today

Ready to showcase your space with an immersive 3D virtual tour? Get in touch with our team today! Whether you’re in real estate, construction, retail, or hospitality, we’ll create a high-quality 3D experience tailored to your needs. 
Fill out the form below, and we’ll get back to you with a custom quote.